Terms & Conditions

These 'Terms & Conditions' govern the use of the website www.int2cruises.com ("Website") and the travel-related products and services offered under the brand Int2Cruises, operated by Interzign Travel & Technology Pvt. Ltd. By accessing, browsing, or booking any service through our website, you agree to be bound by these Terms & Conditions.

Note -

• "Int2Cruises / We / Us / Our" refers to Int2Cruises, a brand of Interzign Travel & Technology Pvt. Ltd.
• "User / You / Client / Guest" refers to any person accessing the Website or booking services through us.
• "Service Providers" include cruise lines, airlines, hotels, insurance companies, destination management companies, transport providers, and other third-party suppliers.
• "Booking" refers to any reservation made through the Website or our customer support team.

1. Role of Int2Cruises

Int2Cruises acts solely as a travel agent and facilitator, unless explicitly stated otherwise. We arrange travel services on behalf of third-party Service Providers and do not own, operate, or control cruise ships, airlines, hotels, or other services. The delivery of services is the sole responsibility of the respective Service Providers and is subject to their individual terms and conditions.

2. Scope of services

Int2Cruises offers travel-related services, including but not limited to:

• Cruise bookings across multiple cruise lines
• International and domestic land packages
• Hotel reservations
• Flight ticketing
• Visa assistance
• Travel insurance
• Sightseeing, transfers, and excursions
• Online booking platform for direct guests

Services may vary based on destination, availability, and supplier rules.

4. Website Usage

• The Website is intended for personal and non-commercial use only.
• Users must be 18 years or older to make a booking.
• Prices, itineraries, images, descriptions, and availability displayed on the Website are subject to change without prior notice.
• We reserve the right to restrict or terminate access to the Website if misuse or fraudulent activity is detected.

5. User Conduct

Users agree not to:

• Make fraudulent or speculative bookings
• Attempt unauthorized access to systems or data
• Copy, scrape, or misuse Website content
• Manipulate pricing or exploit system errors

Int2Cruises reserves the right to cancel bookings or block users found violating these terms.

6. Booking terms

• Bookings may be made online or through our customer support team.
• Users must provide accurate and complete traveler details as per the passport.
• Passport validity must be at least 6 months from the date of travel, unless specified otherwise.
• Health, age, pregnancy, and mobility restrictions may apply as per Service Provider policies.
• A booking is considered confirmed only after full payment is received and written confirmation is issued by the respective Service Provider.

7. Pricing, payments & promotions

• All prices are subject to availability and change until confirmed.
• The applicable Rate of Exchange (ROE) on the date of payment will be used.
• Prices may exclude gratuities, port charges, resort fees, convenience fees, or government taxes unless specified.
• Promotional fares and offers are capacity-controlled and subject to supplier terms.
• In case of pricing errors, technical glitches, or incorrect fare displays, Int2Cruises reserves the right to cancel or amend the booking with a full refund of amounts paid.

8. Cancellations, amendments, & refunds

Cancellation and refund policies are governed by the respective Service Providers and may include:

• Cruise line cancellation rules
• Airline fare rules
• Hotel cancellation policies
• Visa fees (non-refundable)
• Travel insurance premiums (non-refundable)

Refund processing timelines may range between 45–60 working days, subject to supplier processing.

9. Client Responsibilities

Clients are responsible for:

• Ensuring the accuracy of personal and travel documents
• Checking visa, passport, and transit requirements
• Maintaining medical fitness for travel
• Arriving on time for flights, embarkation, and check-ins

Int2Cruises is not responsible for denied boarding or entry due to documentation issues.

10. Visa Assistance

• Visa assistance is provided as a facilitation service only.
• Visa approval or rejection is solely at the discretion of the relevant embassy or consulate.
• Visa fees and service charges are strictly non-refundable.

11. Travel insurance

• Travel insurance is strongly recommended for all travelers.
• Claims must be lodged directly with the insurance provider.
• Int2Cruises is not responsible for claim approvals or rejections.

12. Cruise-specific Terms

• Cabin allocation is subject to availability.
• Cruise itineraries, ports, and schedules may change due to weather, technical, operational, or regulatory reasons.
• Onboard rules, dress codes, dining arrangements, and inclusions vary by cruise line.

13. Flights & hotels

Flights:

• Airlines determine schedules, baggage allowance, and seat assignments.

Hotels:

• Hotel star ratings may vary by country.
• Additional taxes, deposits, or resort fees may apply at the destination.

14. Third-party Service Disclaimer

Int2Cruises shall not be liable for any acts, omissions, delays, defaults, or failures of Service Providers, including but not limited to cruise lines, airlines, hotels, transport operators, or insurance companies.

15. Limitations of Liability

• Int2Cruises' liability, if any, is limited to the amount paid for the specific service booked.
• We shall not be liable for indirect, incidental, or consequential losses, including loss of enjoyment, profits, or opportunity.

16. Force Majeure

Int2Cruises shall not be held responsible for disruptions caused by events beyond reasonable control, including but not limited to:

• Natural disasters
• Adverse weather conditions
• Pandemics or health emergencies
• War, strikes, or political unrest
• Government regulations or restrictions

17. Website Availability

We do not guarantee uninterrupted or error-free operation of the Website and are not liable for technical issues, payment gateway failures, or temporary downtime.

18. Intellectual Property

All Website content, including text, images, logos, branding, and design elements are the intellectual property of Int2Cruises or its licensors and may not be used without prior written consent.

19. Privacy & DATA protection

By using the Website, you consent to the collection, use, and sharing of personal data strictly for booking and service fulfillment purposes, in accordance with our Privacy Policy.

20. Complaints & Grievances

• Any service-related complaints must be reported in writing within 7 days of completion of travel.
• Complaints should ideally be raised with the Service Provider during travel for immediate resolution.

21. Modification of Terms

Int2Cruises reserves the right to amend these Terms & Conditions at any time without prior notice. Continued use of the Website constitutes acceptance of revised terms.

Contact Us

For further queries or bookings: booking@int2cruises.com